Privacy Policy

1. Introduction

At Altamayuz ("we", "us", or "our"), we are committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website altamayuz.sa and use our services.

2. Information We Collect

3. How We Use Your Information

We use the information we collect for various purposes, including:

• Processing and fulfilling your orders
• Communicating with you about your orders and account
• Providing customer support and responding to inquiries
• Improving our website and services
• Personalizing your shopping experience
• Sending promotional materials and newsletters (with your consent)
• Detecting and preventing fraud and security threats
• Complying with legal obligations

4. How We Share Your Information

We may share your information with third parties in the following circumstances:

• Service Providers: We share information with trusted third-party service providers who assist us in operating our website, processing payments, and delivering products (e.g., shipping companies, payment processors).
• Legal Requirements: We may disclose information when required by law or to protect our rights, property, or safety, or that of our users.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new entity.

We do not sell or rent your personal information to third parties for marketing purposes.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

• Access and obtain a copy of your personal information
• Correct inaccurate or incomplete information
• Request deletion of your personal information
• Object to or restrict certain processing of your information
• Withdraw consent where processing is based on consent
• Opt-out of marketing communications

To exercise these rights, please contact us using the information provided below.

7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience and analyze website traffic. For more information, please see our Cookie Policy.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies before providing any personal information.

9. Children's Privacy

Our website and services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child, we will take steps to delete it promptly.

10. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When information is no longer needed, we will securely delete or anonymize it.

11. International Data Transfers

Your information may be transferred to and processed in countries other than Saudi Arabia. We take appropriate steps to ensure that your information receives an adequate level of protection in accordance with this Privacy Policy.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our website and updating the "Last Updated" date. We encourage you to review this policy periodically.